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VP Revenue Cycle Management

Job Category:

BPO / KPO / Shared Services

Job Level:


Open Date:




Close date:


Client Industry:


Job Description and Qualification:

Responsibilities and Duties

  • Create a GBC-wide strategy for the revenue cycle management function. Lead core revenue cycle management activities to support operations. Supervise and enhance the strategies, plans, and policies supporting the revenue cycle management function
  • Oversee activities focusing on performing billing, follow up and collection activities for patients
  • Oversee activities focusing on recovering revenue associated with disputed/denied clinical claims or those eligible for clinical review
  • Oversee activities focusing on preparing and documenting appeal based on industry accepted criteria
  • Plan, direct, supervise, and coordinate work activities of subordinates
  • Monitor and report on performance and take corrective actions as required
  • Ensure that activities performed meet quality standards
  • Responsible for budgeting staff and finances for revenue cycle management functional tower
  • Hire, train, evaluate, and supervise staff
  • Establish and maintain relationships within the GBC and US business units and provide assistance with problems stakeholders may encounter
  • Manage, lead, and direct the entire revenue cycle management department including creating and administering budget for the entire revenue cycle management function
  • Develop and drive organizational effectiveness and support the GBC on all major initiatives

Functional Area Outcomes and Expectations

  • Ensure strategic goals and projects are implemented efficiently to meet the company’s strategic goals and objectives
  • Establish and foster a strategic vision to ensure the GBC is viewed as a valued partner and appropriately involved in business decisions
  • Create positive relationship among key stakeholders
  • Ensure that the GBC is in compliance with the company specific and healthcare regulatory requirements
  • Manage the revenue cycle management function cost effectively and efficiently
  • Deliver revenue cycle management services and solutions within budget approved and service commitment

Knowledge, Skills and Abilities

  • Experience managing teams in a shared service center environment, with proven experience in training, coaching, and developing key resources
  • Demonstrated ability to manage stakeholder relationships across diverse geographies/locations and business units
  • Fundamental knowledge of revenue cycle management practices and procedures and healthcare regulatory requirements
  • Must have excellent communications, team working, leadership, and change orientation skills
  • Willingness to travel


PHP 4M – 5.9M