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WFH: Customer Service Representative (CEBU) | Seasonal

Job Category:

BPO / KPO / Shared Services

Job Level:

Entry Level

Open Date:



CEBU CITY (Capital)

Close date:


Client Industry:


Job Description and Qualification:

Job Qualifications:

  • Candidate must possess at least a Bachelor's/College Degree, Any course
  • Open to Associate‚Äôs degree graduates and 3rd year college undergraduates
  • Preferable has 2 years experience in a BPO industry, also open to fresh graduates or career shifters
  • Has Strong Internet connection atleast 30 MBPS
  • Capable to Work from Home
  • Willing to work on a Night Shift Schedule
  • Open to work on Weekends and on holidays
  • Excellent command of the English Language, Strong Communication Skills
  • Can start immediately
  • Open to work in CEBU

Job Description:

  • Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s)
  • Resolve credit inquiries on new accounts
  • Make use of problem solving/decision making skills to achieve the highest level of customer satisfaction
  • Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing
  • Comply with over-all call quality standards
  • Adhere to Schedule and Time on System, follow Company Rules and Policies, especially on Time and Attendance