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Workday Functional Manager

Job Category:

BPO / KPO / Shared Services

Job Level:


Open Date:




Close date:


Client Industry:


Job Description and Qualification:

Responsibilities include, but are not limited to: 

  • Troubleshoot issues escalated from Payroll, Benefits, and HR Shared Services tiers I and II, including analysis, potential configuration changes, testing and deployment
  • Identify and recommend business process improvements, and/or system optimization opportunities to better align with business needs
  • Proactively monitor Workday Feature Release and Weekly Patch documentation
  • Collaborate with appropriate functional areas to recommend features for uptake and manage the implementation of new features, including documentation, configuration, testing and deployment
  • Support the Workday and broader HR Technology team, as well as IT and other functional stakeholders, with deep product expertise and on-demand consulting regarding Workday functionality related directly and indirectly to Payroll and Benefits
  • Develop user procedures, guidelines, documentation, and training materials for the Workday system
  • Proactively and continuously pursue skills and professional development and training, and acquire new technical knowledge and abilities


  • Extensive Experience with the Workday Platform. Minimum of five years of professional experience supporting enterprise HCM systems in hands-on, business focused roles, preferably in large global organizations
  • Minimum of two years of hands-on configuration experience with the Workday platform; experience with a Workday implementation preferred
  • Experience capturing user requirements and documenting business processes
  • Excellent interpersonal, written, and oral communication skills and the ability to communicate effectively with a variety of audiences
  • Ability to work on multiple projects simultaneously in a fast-paced environment
  • Exceptional teamwork and collaboration skills
  • Strong organizational, prioritization, and time management skills
  • Demonstrated strong analytical and problem-solving ability, with high attention to detail
  • Strong self-initiation and the ability to work independently when necessary, while simultaneously being a strong team player
  • Flexibility and creativity in producing solid deliverable s
  • Ability to flourish in a highly dynamic and fast-paced environment with multiple priorities
  • Bachelor’s degree in Human Resource Management, Computer Science, or related field preferred; or, equivalent combination of education, skills and professional experience


PHP 1M – 1.9M