Skip to content

Workforce Data Coordinator

Job Category:

BPO / KPO / Shared Services

Job Level:


Open Date:




Close date:


Client Industry:


Job Description and Qualification:

Provides Tier 1 HR administration support to all employees in accordance with organizations procedure documents and agreed service levels with customers and stakeholders.

• Process and capture information to system according to established methods and procedures.
• Practice strict security compliance in handling sensitive employee information
• Process data entry with attention to quality and quantity.
• Accountable for processing all of HR operations workload.
• Consistently attain the service level set by the company.
• Maintains consistency and accuracy in updating Knowledge base, HRIS and other HRSS systems.
• Ensures that all transactions are documented and processed within the agreed timeframe.
• Updates procedures documents, process maps and works instructions regularly and comply with the document storage rules of the company.
• Develop mastery and expertise of the processes to be able to suggest improvements which leads to higher efficiency.

• Maintain a filing system to meet local and audit requirements

• Perform quarterly audit on the data integrity on Workday


• Ability to develop and maintain strong consulting relationships with HR and business leaders

• Advanced Excel skills including pivot tables, advanced formulas etc..

• Strong analytical and problem solving skills with attention to detail

• Understanding of key data integrity principles with ability to foresee downstream implications

• Expert ability to analyze and summarize data and to identify key findings and related business implications

• Ability to work independently and to prioritize, plan work and meet deliverables

• Excellent interpersonal skills with high level of professionalism and customer focus